Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Oversee the design and effectiveness of all Bridges of America programs.
2. Work with the Grant Writer to develop and design future programs.
3. Network with other treatment, faith-based and advocay organizations
4. Oversee the trainings provided by the institute to ensure all necessary employee trainings are provided.
5. Oversee Bridges of America chaplaincy and volunteer programs.
6. Performs other job related duties assigned by the President

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Policy and Procedure - to oversee the revision and updating of the Policy and Procedures Manuals to maintain all applicable current standards that govern Bridges of America programs.
2. Financial Management – to work with the President in overseeing all financial aspects of Bridges of America.
3. Public Relations – to determine the needs for advertising brochures, presentations, etc. and oversee the production of these items. Also represent Bridges of America in the public arena whenever necessary.
4. Bridges Institute – oversee the trainings provided by the institute to ensure all necessary employee trainings are provided.
5. Performs other job related duties assigned by the President.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Quarterly auditing of all Residential Affiliate Centers for compliance to Quality Management standards.
2. Reviewing and responding to all Executive Directors audit responses.
3. Supervise with President, Vice Presidents and Executive Directors.
4. Supervise residential sites for contractual accreditation, and Quality Management compliance.
5. Reviewing and reporting of all Department of Corrections semi-annual Affiliate Monitors.
6. Supervise training certification of all Program Support Staff.
7. Annual review of Affiliate Policy and Procedure Manual to develop needed new policy and amend existing policy.
8. Attend all BOA Management Team meetings and any other meetings deemed necessary by supervisor.
9. Perform duties required as a member of the Bridges of America Quality Management Team.
10. Perform other job-related duties as assigned by Supervisor.

EXPERIENCE: A minimum of three (3) years in the Treatment of Substance Abuse.

EDUCATION: BS/BA in related field. Certification (CAP/CCJAP) or Licensure preferred.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Fiscal Management – work with the President and CPA firm to manage all aspects of the accounting department including but not limited to: annual budgets, vendor selections, purchasing, auditing recommendations, payroll management, trust accounting, billings, receivables, etc.
2. Policy and Procedures – to coordinate with the Quality Management teams to update annually all relevant fiscal Policy and Procedures Manuals to remain current with all contracts and standards.
3. Quality Management – to work with the Quality Management teams for issues of fiscal improvements, updating and trainings that govern the operations of each center and the corporate office. Outcome measures will be utilized to identify problems and to determine corrective actions.
4. Human Resources – to oversee the Human Resources department to include daily operations and all fiscal issues.
5. Management Information Systems – to oversee all aspects of the Management Information Systems department.
6. To perform any other job related duties as assigned by supervisor.

WRC Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Administrate and implement policy and procedure; monitor all contracts; oversee the program.
2. Supervise and evaluate Department Heads.
3. Conduct monthly Department Head meetings.
4. Oversee the center budget and maintain a balanced budget.
5. Liaison to the Department of Corrections and outside agencies.
6. Conduct weekly meetings with Inmates as required.
7. Maintain all facility certifications and licensure.
8. Responsible for annual training required by The Company, and Department of Corrections.
9. Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
10. Oversee Administration team to ensure compliance to administrative duties.
11. Oversee Kitchen and Food Service to ensure compliance with all codes and contracts.
12. Supervises Operations staff and Operations Support Supervisor.
13. Inspect facility grounds at least monthly and complete appropriate documentation.
14. Complete all reports as required in the contract.
15. Conducts disciplinary hearings as required.
16. Has the responsibility of the maintenance, inspection (external and internal), and upkeep of all facility property and buildings.
17. Oversees all purchases made for center use.
18. Responsible for audits performed by any outside agency.
19. Clock in and out utilizing the company time and attendance system.
20. Must be able to perform the major functions of job with or without an accommodation.
21. Required to attend all mandatory training specified by policy.
22. Must be able to speak, read, write and understand English.
23. Report all Workers Compensation injuries, whether or not they require medical attention or not, to you immediate supervisor, the Business Administrator or the Facility Director.
24. Report all breaches of company policy or code of ethics that you have knowledge of, hear about or see regardless of who is involved in the breach to your immediate supervisor or the Facility Director . Or the HR Department if necessary.
25. Report all unsafe conditions that could affect clients/inmates or employees which you become aware of to your immediate supervisor or the Facility Director immediately.
26. To be eligible for promotion you must demonstrate organizational abilities and must have good written and oral communication skills.
27. Perform other related duties as assigned by The Company President.

EXPERIENCE: A minimum of a Bachelors degree and three (3) years of experience in the management of services to residents or offenders or inmates in the care, custody, or supervision of a federal, state or local criminal justice system.

EDUCATION: Bachelor’s degree. Four (4) years of additional experience in the delivery of services to residents or offenders or inmates in the care or custody of a federal, state or local criminal justice system in a supervisory capacity may be substituted for the Bachelor’s degree.

Affiliates Policy and Procedure Manual

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Administrate and implement all company policy and procedure.
2. Monitor all contracts, accreditations, licensures, and oversee the residential treatment program.
3. Maintain cleanliness and safety of facility.
4. Supervise and evaluate Department Heads.
5. Oversee the center budget and maintain a balanced budget.
6. Conduct monthly Department Head meeting.
7. Liaison to outside contracting agencies.
8. Meet with upper structure as necessary.
9. Oversee client trust accounts and draws.
10. Responsible for all required reports to the company and outside agencies.
11. Responsible for providing annual training to all employees as required by The Company.
12. Should be available to work all shifts to ensure proper coverage per contract and company policy.
13. Clock in and out utilizing the company time and attendance system.
14. Must be able to perform the major functions of job with or without an accommodation.
15. Required to attend all mandatory training specified by policy.
16. Must be able to speak, read, write and understand English.
17. Report all workers compensation injuries, whether they require medical attention or not, to their immediate supervisor and the business administrator immediately.
18. Report all breaches of company policy or code of ethics that you have knowledge of, hear about or see regardless of who is involved in the breach to your immediate supervisor or the HR Department.
19. Report all unsafe conditions that could affect clients/inmates or employees which you become aware of to your immediate supervisor immediately.
20. Ensure that all applicable policies and procedures that fall within the scope of this job description are followed and adhered to.
21. Perform other related duties as assigned by President and Vice President.

EXPERIENCE: Prefer experience with addictions treatment programs and 2 years experience providing treatment service for criminal justice clients. Must have supervisory experience.

EDUCATION: BA preferred.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Schedule and conduct quarterly clinical supervisor meetings with all programs including work release Facility Directors.
2. Review and respond to all Facility and Executive Directors audit responses.
3. Supervise the Quality Management Administrators and the Clinical Management department.
4. Visit program sites statewide a minimum of once quarterly.
5. Assist all Facility and Executive Directors with clinical contractual mandates, DC, DCF, and BOA.
6. Reviewing and reporting of all programs monitors to Vice President of Programs administration.
7. Implement program policies and procedures.
8. Annual reviews of all program policy and procedure manual develop needed new policies and amend existing policies including all handbooks client/staff.
9. Act as the primary liaison between the Company and contract managers statewide.
10. Attend all BOA Management Team meetings and any other meetings deemed necessary by supervisor.
11. Perform duties required as a member of BOA Quality Management Team.
12. Perform other job related duties as assigned by supervisor.

EXPERIENCE: A minimum of five (5) years in the criminal justice field.

EDUCATION: CAP or License Mental Health Counselor.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Assist in conducting quarterly auditing of all Work Release Centers for compliance to quarterly management standards.
2. Assist in the formulation, revision, review and implementation of all Work Release Policy and Procedures.
3. Assist in review and reporting of all Department of Corrections Monitors to Quality Management Director.
4. Attend all Management meetings relevant to Work Release operations.
5. Assume Facility Director’s position when vacant.
6. Assist in the supervision for contractual, accreditation and Quality Management compliance.
7. Perform other job related duties assigned by immediate supervisor.

EXPERIENCE: A minimum of three (3) years in the delivery of services to offenders in a correctional setting.

EDUCATION: BS/BA in Criminal Justice.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Perform monthly audits on all centers finance activity.
2. Review and respond to all Executive Directors Audit Responses.
3. Annual review of Affiliate Policy & Procedure Manual to develop needed new policy and amend existing policy.
4. Provides initial and ongoing training to all Business Administrators (& Center/Facility Directors where applicable).
5. Meet monthly with Center/Facility Directors re: Financial for previous month & yearly re: Budgetary issues & requests.
6. Ensure vacation coverage for all Business Administrators by working at the site as needed.
7. Develops work goals, priorities and schedule of tasks for Business Administrators.
8. Travel to all sites, weekly to ensure that all policies and procedures are upheld with regards to all business & financial areas.
9. Ensure that all applicable policies and procedures that fall within the scope of job description are followed and adhered to.
10. Perform other related duties as assigned by immediate supervisor.

EXPERIENCE: 2 years experience in Finance and/or 2 years experience in Quality Assurance.

EDUCATION: BA in related field.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Plans, coordinates, and supervises all religious activities and services at the facility.
2. Develops, implements, and oversees a schedule of all activities, classes, services, etc. This schedule including times and locations must be coordinated with the Facility/Executive Director and the Clinical Team.
3. Responsible for activities to assist inmates/clients in the expansion of their knowledge and understanding of and commitment to the beliefs and principles of their respective religions.
4. During emergencies, the Chaplain shall be available to provide moral and spiritual counseling to employees as well as the inmates/clients.
5. Schedule activities to allow each inmate/client an opportunity to participate in religious programs and activities of his choice consistent with the security, order and effective management of the institution.
6. Consults with staff, current volunteers and inmates/clients in order to determine needs which can be met through the utilization of volunteers.
7. Responsible to recruit, screen, orient/train, assign, supervise, and manage all volunteers at the facility.
8. Coordinates the process of NCIC background checks for all volunteers with the Department of Corrections and facility administration.
9. Maintains confidential files on all volunteers to include the application, NCIC background approval, approval as a volunteer, documentation of training, letters, discipline, etc.
10. Coordinates facility’s activities concerning traditional holidays and holy days such as, Christmas, Easter, Thanksgiving, etc.
11. Represents the facility and agency in the community attending appropriate meetings with churches, businesses, and community leaders.
12. Provides monthly Volunteer Activity Reports to the facility and Facility Directors concerning the number of services, activities, inmate/client participation, volunteer participation and the amount of volunteer hours.
13. Provides a monthly and annual report on these activities following the Department of Corrections reporting forms and submit to the Facility Director.
14. Attends and participates in Management and Clinical/Program meetings as scheduled.
15. Conducts orientation with all new inmates/clients welcoming them to our facility and inform them of the services and ministries available through the Chaplaincy programs.
16. Be available to work all shifts to ensure proper coverage per contract and policy standards.
17. Clock in and out utilizing the company time and attendance system, where applicable.
18. Must be able to perform the major functions of job with or without an accommodation.
19. Required to attend all mandatory training specified by policy.
20. Must be able to speak, read write and understand English.
21. Report all workers compensation injuries, whether they require medical attention or not, to their supervisor immediately.
22. Report all breaches of company policy or code of ethics that you have knowledge of, hear about or see regardless of who is involved in the breach to your immediate supervisor or the Facility/Executive Director of the facility immediately. Or HR Department when necessary.
23. Report all unsafe conditions that could affect inmates/clients or employees which you become aware of to your immediate supervisor or Facility/Executive Director of the site immediately.
24. To be eligible for a promotion to a supervisory position you must demonstrate organizational abilities and must have good written and oral communication skills.
25. To be eligible for promotion to a supervisory position you must attend supervisory/team building training. This can be accomplished by checking out “How to Supervise People” CD from the corporate office and passing all tests with a minimum score of 80%.
26. Ensure that all applicable policies and procedures that fall within the scope of job description are followed and adhered to.
27. Perform other related duties as assigned by immediate supervisor.

EDUCATION: AA Degree. Ordain minister with a minimum of three years experience. Substance abuse experience minimum of one year.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

Applies principles of accounting to analyze financial information and prepare financial reports; applies principles of accounting to analyze past and present financial operations and estimates future revenues and expenditures to prepare budget; supervises and coordinates activities of workers engaged in calculating, posting, and verifying duties to obtain and record financial data for use in maintaining accounting and statistical records by performing the following duties.

1. Analyzes financial information detailing assets, liabilities, and capital, and prepares balance sheet, profit and loss statement, and other reports to summarize current and projected company financial position.
2. Audits contracts, orders, and vouchers, and prepares reports to substantiate individual transactions prior to settlement.
3. Coordinates implementation of accounting and accounting control procedures.
4. Implements system for general accounting and budgeting.
5. Analyzes records of present and past operations, trends, and costs, estimated and realized revenues, administrative commitments, and obligations incurred to project future revenues and expenses.
6. Documents revenues and expenditures expected and submits to management.
7. Maintains budgeting systems which provide control of expenditures made to carry out activities such as advertising and marketing, operations, maintenance, or to project activities such as construction of buildings.
8. Advises management on matters such as effective use of resources and assumptions underlying budget forecasts.
9. Compiles composite reports from individual reports of subordinates required by management or government agencies.
10. Determines work procedures, prepares work schedules, and expedites workflow. Issues written and oral agencies.
11. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
12. Studies and standardizes procedures to improve efficiency of subordinates.
13. Maintains harmony among workers and resolves grievances. Adjusts errors and complaints.
14. Performs other job-related duties as assigned by immediate supervisor.

EXPERIENCE: 5 years.

EDUCATION: Bachelors Degree Preferred.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Work closely with Executive Directors and executive level employees to ensure compliance with laws and trends.
2. Maintains current working knowledge of all local, state and federal laws as they pertain to Human Resources and Payroll functions.
3. Interprets company policies and government regulations affecting Payroll and Human Resources.
4. Update and maintain all personnel policies, procedures, and employee handbooks.
5. Provide guidance and expertise to employees, supervisors, directors, and executive directors in the management of the total Human Resources of the organization.
6. Oversees the management of the Human Resources Information system and Payroll system via HRIS software.
7. Record all employee changes related to payroll into the payroll software system.
8. Oversees the management of the employees benefit programs.
9. Oversees the management of Unemployment Compensation claims and Workers Compensation claims.
10. Researches information and answers inquiries for EEOC cases. Attends mediation when necessary.
11. Routes employee grievances and disciplinary investigations through the proper channels communicates back to employee via certified mail.
12. Routes employees’ sexual harassment/misconduct through proper channels. Communicates back to employee via certified mail.
13. Reports EEO 1 to appropriate agency on an annual basis.
14. Reports VETS 100 to appropriate agency on an annual basis.
15. Supervises Human Resources Quality Control Supervisor and Business Administrators.
16. Process company payroll through payroll software system.
17. Compiles and prepares, or directs such action, of all payroll input information. Review and approve payroll deductions.
18. Review payroll reports to ensure accuracy and distributes payroll checks.
19. Manages overtime for all sites via reports from the Time and Attendance software system.
20. Conduct all open enrollment meetings for benefits with employees.
21. Coordinate the administrative details of employee benefit programs, such as basic medical insurance, dental insurance, group life and other related benefit programs, following standard practices.
22. Maintains records and documents necessary for implementation of benefits and update records of employee participation, via the HRIS and employee benefit files.
23. Process benefit paperwork.
24. Review all carriers billing and make all additions and deletions necessary.
25. Acts as a liaison between the company and the carriers.
26. Consult and advise employees of their eligibility for benefits.
27. Follow COBRA guidelines to ensure compliance with federal and state regulations for communication of coverage opportunities for terminated employees and dependents.
28. Performs other job related duties as assigned by immediate supervisor.

EXPERIENCE: Five years of Human Resources experience preferred.

EDUCATION: Bachelors Degree, Human Resources Management or Business.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Establishes and maintains network users, user environment, directories, and security.
2. Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs.
3. Talks with staff, computer users, supervisors and managers to determine requirements for new or modified software and hardware.
4. Writes recommendations for management review.
5. Remains abreast of changes in user and system software and hardware requirements.
6. Monitors and administers the network, keeping system information up-to-date in a network log.
7. Updates the operating system as required.
8. Loads and updates software applications as required.
9. Manages traffic of the network, network printing, and network technical resources.
10. Maintains a backup of files, security and rights.
11. Plans and develops policies and procedures for carrying out computer operations.
12. Evaluates proposed data processing projects to assess adequacy of existing hardware, and recommends purchase of equipment.
13. Develops budget and monitors expenditures.
14. Performs other job-related duties as assigned by immediate supervisor.

EXPERIENCE: A minimum of two (2) years of progressive experience in Computer Administration.

EDUCATION: A minimum of Bachelor of Science, Computer Science.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.

Bridges of America
Corporate Policy and Procedure

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

1. Quarterly auditing of all residential affiliate centers, reporting all results to the Clinical QM Director.
2. Bi-annually auditing of all WRC Programs Statewide, reporting all results to the Clinical QM Director.
3. Assist in the training certification of all Clinical Staff includes: bi-annual orientation of residential Clinical Staff.
4. Review and report all Residential and WRC, DC, C&FS, CARF surveys and audits to Clinical QM Director.
5. Assist the Clinical QM Director with annual review of affiliate policy and procedure manual, i.e., Counselors, Clinical Handbook and Client and Inmate treatment manuals.
6. Attend monthly strategies meetings with the Clinical QM Director.
7. Attend monthly Manager meeting with Director of WRC & Quality Manager.
8. Complete monthly reports of duties for Bridges of America, to the Clinical QM Director.
9. Participate in developing/monitoring program related objectives.
10. Performs other related duties assigned by Immediate Supervisor.

EXPERIENCE: A minimum of three (3) years in the Treatment of Substance Abuse

EDUCATION: An earned Master’s Degree in a Social or Behavioral Science in a Human Services Discipline. CAP required.

Education and Experience may be substituted for each other on a year-for-year basis as deemed applicable.